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Privacy Policy

TABLE OF CONTENTS

GENERAL INFORMATION

CONSENT

PERSONAL INFORMATION

PERSONAL INFORMATION WE COLLECT ABOUT YOU

HOW WE USE YOUR PERSONAL INFORMATION

SHARING YOUR PERSONAL INFORMATION

LINKS TO THIRD-PARTY WEBSITES

PERSONAL INFORMATION SECURITY

DATA RETENTION & DISPOSAL

DATA STORAGE AND TRANSFERS

CHILDREN’S INFORMATION



The Bonadio Group, together with its affiliates (hereinafter referred to as “Bonadio,” “us,” “we,” “our,” or “Company”) has created this Privacy Policy to apply to all users and clients of this website, www.bonadio.com, and all mobile applications and digital assets contained or offered therein (collectively, our “Services”). This Privacy Policy describes, among other things, the types of information we collect from users when you use our Services, how we use it, and any rights concerning your Personal Information (as defined below).

Except as otherwise prescribed by applicable law, in the event of any inconsistency between the English language version and local language version of this Privacy Policy, the English Language version will prevail.

This Privacy Policy is for use and persons in the United States.

Except as otherwise prescribed by applicable law, in the event of any inconsistency between the English language version and local language version of this Privacy Policy, the English Language version will prevail.



CONSENT

This Privacy Policy is integrated into our Terms & Conditions of Use (“Terms & Conditions”). By using the Services and providing us with personal information (defined below), you agree to the practices described in this Privacy Policy referenced below and to the updates to these policies posted here from time to time. If you withdraw consent, you agree that despite withdrawal Bonadio may continue to use your Personal Information previously provided to use to the extent that we are legally or contractually obligated to do so and the to the extent necessary to enforce any contractual obligations you may have to us. You also understand that by withdrawing consent we may no longer be able to provide you with Services previously available with consent.

If you consented to receiving email communication from Bonadio, you will continue to do so unless you unsubscribe. You may choose to opt out of or unsubscribe from receiving future marketing email messages from us. Each marketing email sent from us contains a link with instructions on how to remove yourself from our email list.



PERSONAL INFORMATION

In this Privacy Policy, when we use the term “Personal Information,” and except where a different definition is noted, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with you, directly or indirectly, with a particular consumer as defined under the applicable laws and regulations. Personal Information does not include information that is not covered by applicable privacy laws, including that which cannot be reasonably linked to you, (de-identified or aggregated data) or publicly available information.

When we use the term “Sensitive Information,” we mean personal information that is collected and analyzed concerning a consumer’s health, sex life, or sexual orientation, and information that describes a customer’s social security, driver’s license, state identification card, or passport number, a financial account in combination with any access code, password, or credentials allowing access to an account, precise geolocation, racial or ethnic origin, religious or philosophical beliefs, or union membership, contents of mail, email, and text messages unless the business is the intended recipient of the communication, and the consumer’s genetic data. Sensitive information does not include information that is not covered by applicable privacy laws, including sensitive personal information that is publicly available.



PERSONAL INFORMATION WE COLLECT ABOUT YOU

We may collect the following types of information about you which are described in more detail below:

  • Personal Information you provide to us,
  • Personal Information we may automatically collect, and
  • Personal Information we may receive from third- parties.

All the information listed above is detailed below and hereinafter referred to as “Personal Information.”

A.) Personal Information You Provide to Us:



PERSONAL INFORMATION WE COLLECT ABOUT YOU

In using our Services, you may provide us with information, including, without limitation the below list. You may provide us with this Information when you upload materials for us to perform tax, audit, assessment, or other Services, pay your bill online, submit materials related to a request for proposal, complete forms online, or submit or provide other documentation and information to us.

  • Identifiers
    • First and last name, e­mail address, name, home, or work address, and/or telephone number
  • Government Issued Documents
    • Drivers license or passport information
  • Background Information
    • Occupation
    • Nationality
    • Military service record information
    • Hobbies or other background information
  • Other Persons’ Information
    • Emergency contact information or relatives or other person’s Personal Information
  • Financial Information
    • Tax records, payment information, financial information, such as account balances, income information, assets, credit score, credit history and transaction history, bank information, payment card numbers, expiration dates, and security codes, and other financial and tax documentation and supporting documentation.
  • Credentials/Account Log-In Information
    • Account username and log in credentials, including unique identifiers such as username and password.
  • Comments and Opinions
    • Survey or content submissions
    • Reasons why you have selected or heard about our Services.
    • When you contact us directly, by email, phone, mail, text, chat, when you post on message boards, blogs or complete an online form, we may record your comments and opinions.
  • Marketing and Event Information
    • Participation and registration in events and seminars, opt-in marketing selection, and document or resource download references
  • Commercial Information
    • Products and Services purchased, transaction information and other data obtained or considered or other purchasing or consuming histories or tendencies.
  • Sensitive Information
    • Such as age, gender, country, language preferences, religious or political views or membership, criminal history
  • Job Applicant and Employee Information
    • Resume, occupation, work samples, benefits, competition requirements, educational history, certifications, protected classifications (e.g., age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, and veteran or military status) , or other information provided in applications for employment.
    • This may also include information about your employing entity, business unit, manager and management reporting structure, job title, function and the nature of your duties and responsibilities, and non-publicly available education information.
  • Communications
    • Preferences for communications and Services, chats, posts, or interactions and communications with us or our third-party providers
  • Preferences
    • Information derived from other Personal Information about you, which could include your preferences, interests, and other information used to personalize your experience.
    • Preferences set for notifications, marketing communications and how our website is displayed.
  • Consent.
    • Additional information as otherwise described to you at the point of collection or pursuant to your consent.
  • Other.
    • Any other information you choose to directly provide to us in connection with your use of the Services.

You are responsible for ensuring the accuracy of the Personal Information you submit to us. Submitting inaccurate Personal Information or failing to maintain the accuracy of Personal Information that changes (for example, a change of email address) may disrupt your ability to use our Services, may affect the information you receive from us, and may impact our ability to contact you. You can update your Personal Information at any time by logging into and visiting your user account page or Contact Us.

B.) Personal Information We May Automatically Collect About You:

Our Services may automatically collect certain Personal Information. We may collect Personal Information automatically through your use of our Services, including the website, such as through use of cookies ,or through security monitoring and recording at our offices and facilities, on phone calls, and through third parties. We use this information to help us design our Services to better suit our users’ needs and for other business purposes as described in this Privacy Policy.

This Personal Information may include:

  • System and Device Information
    • We collect information about the computer, tablet, smartphone, or other electronic device you use to connect to our Services.
    • Every computer on the Internet has a unique address called an Internet Protocol (“IP” Address). An IP address is just like a telephone number in that it is a long string of numbers. IP addresses are automatically assigned to all Internet Users by their Internet Service Providers (“ISP”). However, since it would be difficult to remember everyone’s IP address, the Internet allows you to type in an easy to remember name, i.e., a domain name or e-mail address which corresponds to the IP address. When you use the Internet, your IP address, as well as other information is automatically logged by web servers.
    • Along with your IP address, we also collect browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers.
    • Internet or other electronic network activity information, including browser and app logs, content you view or engage with, and app, browser, and device information;
    • Domain server from which you are using our Services.
    • Type of computer, web browsers, software, search engine used, operating system, or platform you use.
    • Mobile device information, including the type of device you use, operating system version, your device’s telephone number (if it has one), the device identifier (or “UDID”). This also includes behavior, use, and aggregated usage, performance data, and from where the application was downloaded.
    • Location information related to the IP address of devices used to access the Services, type of browser software, operating system, or mobile device in use, associated region or location data, Internet domain and service provider used, and referring/exit pages from which you linked to our Services.
  • Date and Time
    • Date and time of your visit or use of our Services
  • Activity
    • Data identifying the Website pages you visited prior to and after visiting our website or use of our Services.
    • Your movement and activity within the website, which is aggregated with other information.
    • For example, the website from which you came and the website to which you are going when you leave our website, how frequently you access the Services, the time you access the Services and how long you use them for, whether you open emails or click the links contained in emails, whether you access the Services from multiple devices, interaction with email content, access times, error logs, and other similar information, and other actions you take on the Services. Information about files you download, domain names, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, the URL that referred you to our Services.
  • Location Related Information
    • Location Data generally, or with your consent, your precise GPS location.
  • Social Media
    • Information provided by social networks connected to the Service, in accordance with your privacy settings on the social media platform. The connected social network may provide us with information such as your name, ID, profile picture, network, gender, username, user ID, email address, friend list, age or age range, language, country, friends list, follower list, photos, location, generated contact, and any other information you have agreed it can share or that the social network provides to us. It also includes information you provide to us directly through our Services on social media networking and blogging platforms (e.g., Facebook, Instagram, YouTube, and Twitter).
  • Inferences drawn from any of the information identified above reflecting your preferences and characteristics.

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Cookies & Technologies Used to Collect Information About You

  • We collect the above Personal Information directly and through the use of third- parties. We collect this Personal Information by using certain technologies, such as cookies, web beacons, and other technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons. The use of these technologies by such third- parties is subject to their own privacy policies and is not covered by this Privacy Policy, except as required by law.

Cookies (or browser cookies)

Cookies and similar technologies are small files of letters and numbers that we store on your web browser or the hard drive of your computer or mobile device. Cookies contain information that is transferred to the hard drive of your computer or mobile device and enable the website’s or service provider’s systems to recognize the user’s browser and capture and remember certain information.

Cookies may be sent to your browser’s temporary memory system to assist you in navigating during a particular session only, or a cookie can be sent to your hard drive to serve you better when you return to the Website (for example to recognize you when you return to the Website, to save your password and to offer you customized content).

There are three types of cookies that we may use:

  1. Strictly Necessary: These cookies are essential to enable you to browse our Site and use its features. The information collected by these cookies relate to the operation of our Site (e.g., website scripting language and security tokens to maintain secure areas of our Site).
  2. Performance / Analytics: These cookies collect anonymous information about how you use our Site (e.g., which pages you visit most often, whether you receive any error messages, and how you arrived at our Site). Information collected by these cookies is used only to improve your use of our Site and never to identify you.
  3. Functionality: These cookies remember choices you make (e.g., the country you visit our Services from, your language and any changes you have made to text size or other parts of web pages that you can customize), to improve your experience of our Services and to make your visits and use more tailored and enjoyable. The information these cookies collect may be anonymized and cannot be used to track your browsing activity on other websites.

Most internet browsers are automatically set up to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. Please note you may not be able to take advantage of all the features of our Site, including any personalized features, if you delete or disable cookies.

You can set your browser to notify you when you receive a “cookie” giving you the opportunity to accept or to refuse it. See “Help” in your browser. Deleting or not accepting cookies will not prevent you from accessing this Website or participating on the Website. However, if you do not employ the technology your navigation may be less convenient or personalized given the purposes for cookies.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

Some website browsers have incorporated “Do Not Track” features that send an automated signal to the websites that you visit using that browser. Currently, the Services do not recognize or respond to these signals. However, you can adjust your preferences regarding the data we collect using the tools and methods described above.

For more information on managing cookies, please go to www.allaboutcookies.org, or visit www.youronlinechoices.eu or http://www.aboutads.info which have further information about behavioral advertising and online privacy.

Flash Cookies

We may use local shared objects, also known as Flash cookies, to store your preferences such as volume control or display content based upon what you view on our site to personalize your visit. Third- parties, with whom we partner to provide certain features or to display advertising based upon your browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount and type of data stored and the method of storing this data. Cookie management tools provided by your browser will not remove Flash cookies.

For Flash cookies, you can access Flash management tools from Adobe’s website. In addition, some, but not all, browsers provide the ability to remove LSOs within cookie and privacy settings.

Web Beacons

Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). We also use these technical methods to analyze the traffic patterns, such as the frequency with which our users visit various parts of the Services. These technical methods may involve the transmission of information either directly to us or to a third party authorized by us to collect information on our behalf. Our Services may use retargeting pixels from Google, Facebook, and other ad networks. We may also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.

Analytics

Analytics are tools we use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other services and websites who use the collected data to contextualize and personalize the ads of its own advertising network. Learn more about Google’s Privacy Policy here: https://policies.google.com/privacy?hl=en-US. You can opt-out of having your activity on our Services made available to Google Analytics by installing the Google Analytics opt-out add-on for your web browser by visiting: https://tools.google.com/dlpage/gaoptout for your web browser.

Mobile Application Technologies

If you access our website and Services through a mobile device, we may automatically collect information about your device, your phone number, and your physical location.

By using our Services, you agree that we may contact you by calling or sending messages to your phone, including messages sent to your personal telephone device, i.e., “Mobile Push Notifications”. You can use the settings on your mobile device to enable or turn off mobile push notifications from us or Contact Us directly.

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C.) Personal Information We May Receive from Third Parties

We may collect additional Personal Information about you from our affiliates, partners or vendors, data brokers, third-party websites, social media platforms, such as, but not limited, to Facebook, Twitter, Instagram, LinkedIn (“Social Media Platforms”), and/or sources providing publicly-available information (e.g., from the U.S. Postal Service) to help us provide the Services to you, confirm, enhance, or supplement our existing information about you (e.g. with your consent, background checks for credit and criminal history), help prevent fraud, maintain security, and for marketing, advertising and other business purposes.

Personal Information we may access about you, with your consent, may include, but is not limited to, your basic social media platform information, your location data, your list of contacts, friends or followers and certain information about your activities on the social Media Platform. This information is used by Bonadio for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Bonadio Services. Please keep in mind that when you provide personally identifiable information or personally sensitive data through Bonadio public message boards or on a third-party website or platform (for example, via our applications), the information you provide may be separately collected by the third-party website or the social media platform. Note: Bonadio does not read any of your private online communications.

We may also collect Personal Information to perform our Services, including tax records, public filings, and other information available from third-party websites.

The Personal Information we collect is covered by this Privacy Policy, and the information the third-party website or social media platform collects is subject to the third-party website or platform’s privacy practices. We encourage you to review the privacy statements of websites you choose to link to from Bonadio so that you can understand how those websites collect, use, and share your Personal Information. Bonadio is not responsible for the privacy statements or other content on websites outside of Bonadio and Bonadio family of websites. You are responsible for reading those privacy statements on third party websites.



HOW WE USE YOUR PERSONAL INFORMATION

A. Use and Purpose of Processing Your Personal Information

We use and process your Personal Information for things that may include, but are not limited to, the following:

  • To operate the Bonadio website and deliver the Services you have requested
  • To inform you of other products or services available from Bonadio
  • To provide related products, promotions, newsletters, and information you request
  • To contact you via surveys to conduct research about your opinion of current Services or of potential new services that may be offered
  • To provide you with financial services or related information
  • To respond to your inquiries and provide you with requested information and other communications, including by email, text, or chats, including customer support services
  • To personalize or customize your experience
  • To allow you to participate in interactive features when you choose to do so
  • For general or targeted marketing and advertising purposes, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted-out of receiving such communications;
  • To deliver location-based Services and comply with the territorial requirements and restrictions
  • To fulfill contracts we have with you
  • Maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and Services
  • Comply with our Terms & Conditions
  • To assess your application for employment
  • Analytics for business purposes and business intelligence, including how Services are used, so that we can improve and expand upon our Services
  • Comply with any applicable laws and regulations and respond to lawful requests
  • Operating our business
  • For any other purposes disclosed to you at the time we collect your information and/or pursuant to your consent



SHARING YOUR PERSONAL INFORMATION

We may disclose anonymized aggregated information about our users, that does not identify any individual, without any restriction.

We may share your Personal Information as set forth in the Privacy Policy and in the following circumstances:

  • Third-Party Service Providers. We may share your Personal Information with third-party service providers or data processors that perform certain functions or services on our behalf (such as to host the Services, store or manage the data, perform analyses, process credit card payments, provide customer service, or send communications for us). These third-party service providers will process this data only for purposes specified by Bonadio and will be bound by contract to meeting Bonadio’ s obligations under applicable law.
    • We may share Personal Information with third parties including, identification verification services, collection agencies, employment benefit service providers, and marketing service providers.
    • We may share Personal Information to tax preparation software platforms as part of your tax preparation and filing services.
  • Disclosure of Personal Information for Legal and Administrative Reasons. We may disclose your Personal Information without notice: (i) when required by law or to comply with a court order, subpoena, search warrant, or other legal process; (ii) to cooperate or undertake an internal or external investigation or audit; (iii) to comply with legal, regulatory or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your Personal Information); (iv) to protect and defend the rights, property or safety of us, our subsidiaries and affiliates and any of their officers, directors, employees, attorneys, agents, contractors and partners, and the website Service users; (v) to enforce or apply our Terms & Conditions; and (vi) to verify the identity of the user of our Services.
  • Personal Information Shared with our Subsidiaries and Affiliates. We may share your Personal Information with our subsidiaries and affiliates. If you do not want us to share your Personal Information with our subsidiaries and affiliates, please email us at digital_privacy@bonadio.com
  • Online Communications (Chatrooms, Forums, Contests, Message Boards). If you correspond with us by email, questionnaires, surveys, social media, or other digital online platform, we may retain such correspondence and the Personal Information contained in it and use it to respond to your inquiry.
  • Safety and Security. We may share Personal Information to protect the safety and security of our users and customers, to prevent fraud, abuse, or unauthorized activities, to protect the rights of property of us, third parties, you, or others, including enforcing the terms of our agreements.
  • Aggregate Data. We may share general Personal Information, aggregated data or publish Personal Information based on aggregated data. However, we will only do so in a way that your personal identity is protected. our Personal Information may be shared if it is made anonymous and aggregated, as in such circumstances the information will cease to be Personal Information. We may aggregate the Personal Information that we collect about you and other individuals by removing any personal data that directly identifies a user and by combining this Personal Information. This aggregated information may be used for marketing, research, and the development of and contribution to market knowledge, and financial or operational analysis and planning, and it may be shared with third parties, including business partners and group companies in order to, for example, carry out analyses and to enhance and improve the quality and delivery of our products and Services.
  • Business Purposes. To fulfill our everyday business purposes;
  • With Your Consent. We may share Personal Information consistent with this Privacy Policy with your consent.
  • Lawful Purpose. For other purposes permitted by law.




LINKS TO THIRD-PARTY WEBSITES

Bonadio may occasionally provide links to sites operated by outside parties (“Third-Party Websites”) that we believe may be of interest to you. Such links do not constitute an endorsement by us of those other websites, the content displayed therein, or the persons or entities associated therewith. We do not disclose your Personal Information to these third-party websites without obtaining your consent. In addition, from our Services you may be able to interact with social media platforms, for example, by “liking” us on Facebook. If you choose to click on a link to one of these third-party websites or choose to interact with or through a social media platform, your activities are not governed by this Privacy Policy and will be governed by the Privacy Policy on that third-party website or social media platform. This Privacy Policy only applies to Personal Information collected by us. Please review their privacy policies and terms of service before disclosing any Personal Information to determine their respective privacy practices. Bonadio does not review, does not endorse, and is not responsible for the privacy practices of these third-party websites and social media platforms.

We may also maintain a page on Facebook or other social media platforms. Those pages and your interaction with them are governed by the privacy policies of Facebook or other relevant social media platform, and not our Privacy Policy. As with other third-party websites, we do not endorse and is not responsible for the privacy practices of these forums, although we may have a presence on them.

We are not responsible for the privacy and security practices of those other websites or social media platforms or the information they may collect (which may include IP address). You should refer to such third parties' privacy policies on their sites to determine their respective privacy practices.



PERSONAL INFORMATION SECURITY

We use commercially reasonable measures to provide our Services. However, you should assume that no data transmitted over the internet or stored or maintained by us or our third-party service providers can be 100% secure. Therefore, although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we do not promise or guarantee, and you should not expect, that your Personal Information or private communications will always remain private or secure. We do not guarantee that your Personal Information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Personal Information.

It is your responsibility to maintain the confidentiality of your log-in credentials and unique identifiers used to access the Services. You are also responsible for ensuring the accuracy of the Personal Information you submit to Bonadio. Submitting inaccurate Personal Information or failing to maintain the accuracy of Personal Information that changes (for example, a change of email address) may disrupt your ability to use our Services, may affect the Services you receive from us, and may impact our ability to contact you. You can update your Personal Information at any time by logging into and visiting your user account page.

If you believe that your Personal Information has been accessed or acquired by an unauthorized person, you shall promptly Contact Us so that necessary measures can quickly be taken.



DATA RETENTION & DISPOSAL

We will retain your Personal Information for as long as needed to provide you Services. We will also retain and use your Personal Information as necessary to comply with our legal obligations, including any applicable rules on statute of limitations, any relevant litigation, or regulatory investigations, to enable us to defend or bring potential legal claims, resolve disputes, enforce our agreements, and in accordance with our routine record keeping that considers the duration of your use of our Services.

If you wish to cancel your account or request that we no longer use your Personal Information to provide you Services, please contact us at digital_privacy@bonadio.com. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted to us. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information.



DATA STORAGE AND TRANSFERS

Personal Information is stored and retained in the United States.

We operate in the United States. Your Personal Information may be transferred to and processed in any country where we have offices or in which we engage service providers. These countries may be outside the United States and may have different data protection laws than in the United States.

Thus, we transfer your Personal Information to third parties as in this Privacy Policy, some of these parties may be located in countries other than your own, whose privacy and data protection laws may not be equivalent to those in your country of residence.

When we transfer your Personal Information to other countries we apply appropriate safeguards, to protect your Personal Information and comply with applicable laws. For example, we implement measures such as standard data protection contractual clauses to ensure that any transferred Personal Information remains protected and secure.

If you have questions about how we transfer your Personal Information, please Contact Us.



CHILDREN’S INFORMATION

Our Services, including our website and any mobile applications, are intended only for users over the age of eighteen (18).

CHILDREN: If you are under eighteen (18) years of age, please do not use or access our Services at any time or in any manner. Upon learning of the existence of Personal Information concerning persons under thirteen (18) years of age (or a higher age threshold where applicable that has been collected by us without verified parental consent, we will take appropriate steps to delete it.

PARENTS/GUARDIANS: In the event that we do begin collecting any Personal Information or data from children under the age of eighteen (18), we will notify parent(s)/guardian(s) first, and will seek parental or guardian consent to collect, use and/or disclose certain Personal Information from children under the age of eighteen (18). A parent/guardian may review and have deleted their child’s Personal Information and may refuse to permit further collection or use of their child’s Personal Information by contacting us as noted at the end of this Privacy Policy. Parents/guardians may consent to our collection and use of their child’s Personal Information without consenting to the disclosure of that Information to others.

We encourage parents and guardians to monitor their children’s online behavior, put parental control tools in place, and teach children not to provide their personal data through the Services without parental consent.

Contact Us if you believe that we have mistakenly or unintentionally collected Personal Information from a child under the age of thirteen (13).



CHANGES TO THIS PRIVACY POLICY

We reserve the right to change, modify or amend this Privacy Policy at any time to reflect changes in our products and service offerings, accommodate new technologies, regulatory requirements, or other purposes. If we modify our Privacy Policy, we will update the “Effective Date” and such changes will be effective upon posting. It is your obligation to check our current Privacy Policy for any changes.



HOW WE WILL CONTACT YOU

To the extent permitted under law, by using the Services, you agree that we, our affiliates, and/or third-party service providers with whom we collaborate, and contract may communicate with you regarding our Services via electronic messages, including email, telephone, mobile device push notifications, mailers, and text messages. For example, send you information relating to our products and Services that we think may be of interest to you, communicate with you about offers, promotions, upcoming events, and other news about products and Services provided by or through us through permissible targeted advertisements offered by us, our subsidiaries, our affiliates, and other business partners.

You may choose to receive promotional emails, text messages, newsletters, push notifications, and similar communications from us. You may opt out of receiving commercial emails from us by clicking on the opt-out or "unsubscribe" link included in the commercial e-mails you receive. You may opt-out of receiving marketing text messages from us by replying “STOP.” You may also opt out of receiving mobile push notifications by turning off push notifications through your device settings. In addition, if you would like to opt-out of receiving push notifications on all your devices, you must turn off the feature on each device.

Please note that opt-out requests may take some time to be effective. Your opt-out requests will not apply to messages that you request or that are not commercial in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving unsolicited commercial email messages.

You may also have choices available to you to opt out of the collection of your geolocation information, whether collected through location services, Bluetooth, or microphone access technology. To understand your choices, please visit your device settings.



HOW TO CONTACT US

If you have any questions about this Privacy Policy or the Personal Information, we have collected about you, please contact us in the following ways:

Email us: digital_privacy@bonadio.com

Call us: (585) 419-2500

Write us: Attn: Marketing; 171 Sully’s Trail, Pittsford, NY 14534


TERMS & CONDITIONS
Last Updated: 8/11/2023

TABLE OF CONTENTS

The Bonadio Group, together with its affiliates (hereinafter referred to as “Bonadio,” “us,” “we,” “our,” or “Company”), has created the following Terms & Conditions of Use (“Terms & Conditions”) to apply users and clients of this website, mobile applications, and all digital assets contained or offered therein (collectively, our “Services”).

This Terms & Conditions is integrated into our Privacy Policy.

Except as otherwise prescribed by applicable law, in the event of any inconsistency between the English language version and local language version of this Terms & Conditions, the English Language version will prevail.



GENERAL INFORMATION

Please carefully read these Terms & Conditions before using our Services. By using our Services, you agree to be bound by the Terms & Conditions, including the Binding Arbitration Clause and Class Action Waiver described below, and the Privacy Policy.

If you do not agree to the Terms & Conditions, then you must not use our Services. If you violate the Terms & Conditions, we reserve the right to deny you access to our Services, together with any and all other legal remedies.

The headings used herein are included for convenience only and will not limit or otherwise affect these Terms & Conditions.

Use the Services at your own risk. The content and the Services are for your general Personal Information and use only.

This Terms & Conditions is between you and the below companies and governs your access and use of the Services.



NON-EXCLUSIVE, NON-TRANSFERABLE LICENSE TO USE OUR SERVICES

We grant you a limited, revocable, non-exclusive, non-transferable license to review and in some instances print content, from our Services (e.g., our website) for your personal and educational purposes as long as they do not violate any aspect of these Terms & Conditions or applicable law, including our intellectual property and other proprietary rights in and to the Services or the intellectual property rights of another party. We reserve the right to terminate or limit your access to our Services and/or the licenses granted herein for any reason (or no reason) and in our sole discretion.

We reserve the right to, at any time, temporarily or permanently, modify or discontinue any features associated with the Services with or without notice and for any reason, including performing maintenance, repairs, or upgrades. We will endeavor to provide notice before any scheduled upgrades. We (and our licensors) remain the sole owner of all rights, title, and interest in the Services. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period.



INTELLECTUAL PROPERTY

All content, features, and functionality available through our Services, including but not limited to design, artwork, hyperlinks, text, videos, calendars, software, images, technical drawings, blog posts, podcasts, audio, images, art, code, configurations, graphics, other files, and their selection and arrangement (“Materials”) are either the proprietary property of us, our affiliates, or licensors and are protected by United States and international intellectual property and proprietary rights laws. We reserve any and all rights to the materials. The materials may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means in whole or in part without our prior written permission except you may download and print materials for non-commercial uses that are not competitive with or derogatory to us, provided that you keep all copyright or other proprietary notices intact, do not alter such materials, and do not further reproduce, publish or distribute such materials. Please note that this limited consent may be revoked at any time by us and does not include consent to republish materials on the internet, or any intranet or extranet site, or to incorporate the materials in any data base or other compilation. Any other use of the materials is strictly prohibited. You further agree that you will not systematically extract, collect, or harvest through electronic means or otherwise, any data or data fields from our Services, including but not limited to customer identities or Information (as defined in our Privacy Policy).

All registered and unregistered trademarks visible or accessible through our Services are trademarks of the company, or licensors and may not be copied, imitated, or used in whole or in part without the prior written permission of us, or our owners. All page headers, customer graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of ours or our affiliates and may not be copied, imitated, or used in whole or in part without prior written permission of us.



PROHIBITED USES

In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the Services or its related content:

  • for any unlawful or fraudulent purpose, including but not limited to, the use of fraudulent credit card information;
  • to solicit others to perform or participate in any unlawful or prohibited acts;
  • to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  • to infringe upon or violate our intellectual property rights or the intellectual property rights of others or delete the copyright or other proprietary rights notice from any content;
  • to harass, abuse, insult, harm, defame, slander, annoy, disparage, intimidate, or discriminate based upon gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • to submit false or misleading information or otherwise attempt to mislead or impersonate another;
  • to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of Services including our website (or related website, other websites, or the internet) or Services;
  • to collect or track the personal information of others;
  • to send advertising or promotion materials, spam, phish, pharm, pretext, spider, crawl, scrape or facilitate the use of any malware or ransomware;
  • for any damaging, obscene or immoral purpose;
  • to interfere with or circumvent the security features of the website (or related website, other websites, or the Internet) and/or Services, including those to prevent copying of content or that limit use;
  • to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam” or any other similar solicitation;
  • systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
  • make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses;
  • use a buying agent or purchasing agent to make purchases on the website;
  • use the Services to advertise or offer to sell goods and services;
  • engage in unauthorized framing of or linking to the Services;
  • engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
  • interfere with, disrupt, or create an undue burden on the website or the networks or services connected to the Services;
  • sell or otherwise transfer your profile;
  • use the Services as part of any effort to compete with us or otherwise use the Services and/or the content for any revenue-generating endeavor or commercial enterprise;
  • decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the website;
  • copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
  • upload or transmit (or attempt to upload or to transmit) viruses, trojan horses, malicious code, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services;
  • upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”);
  • except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorized script or other software; or
  • in any way that may be deemed a breach or violation of any of our Terms & Conditions or this Privacy Policy. We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.

CHILDREN’S INFORMATION

Our Services, including our website and any mobile applications, are intended only for users over the age of eighteen (18).



CHILDREN: If you are under eighteen (18) years of age, please do not use or access our Services at any time or in any manner. Upon learning of the existence of information concerning persons under thirteen (18) years of age (or a higher age threshold where applicable that has been collected by us without verified parental consent, we will take appropriate steps to delete it.



PARENTS/GUARDIANS: In the event that we do begin collecting any Personal Information or data from children under the age of eighteen (18), we will notify parent(s)/guardian(s) first, and will seek parental or guardian consent to collect, use and/or disclose certain Personal Information from children under the age of eighteen (18). A parent/guardian may review and have deleted their child’s Personal Information and may refuse to permit further collection or use of their child’s information by contacting us as noted at the end of this Privacy Policy. Parents/guardians may consent to our collection and use of their child’s Personal Information without consenting to the disclosure of that information to others.

We encourage parents and guardians to monitor their children’s online behavior, put parental control tools in place, and teach children not to provide their personal data through the Services without parental consent.

Contact Us if you believe that we have mistakenly or unintentionally collected information from a child under the age of thirteen (13).

If you create a link to a page of this website, you do so at your own risk and the exclusions and limitations set out above will apply to your use of our website or Services by linking to it.



PERSONAL INFORMATION & PRIVACY

Refer to our Privacy Policy on our website for information about the types of Personal Information we collect, how we use it, how you can control the use and disclosure of it, and how you may access and update information about you provided to us. You understand that your Personal Information may be transferred over various networks and there may be changes to such information to confirm and adapt to technical requirements of connecting networks or devices.



ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

  • Errors, Inaccuracies, & Omissions

Our Services, including our website and application, may contain typographical errors, inaccuracies, or omissions that may relate to company offerings, promotions, packages, programs, events, and materials. We do not warrant the accuracy, completeness, or usefulness of this information. We disclaim all liability and responsibility placed on such information by you, or by anyone who may be informed of any of its contents.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders or programs if any information about the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order, request, submission, payment, form, etc.).

We do not take on any obligation to update, amend, or clarify information in the Services or on any related website, including without limitation, pricing, dates, availability, location, products, and services, except as required by law.

No specified update or refresh data applied in the Services or on any related website should be taken to indicate that all information in the Services or on any related website has been modified or updated.

  • Links to the Services

You may not create a link to any page of our Services without our prior written consent. If you do create a link to a page of our Services, you do so at your own risk and the exclusions and limitations set out above will apply to your use of our Services by linking to it.

  • Links on the Services to Third Party Websites

Our Services might include links to other websites, mobile applications, or social media platforms. We are not responsible for examining or evaluating the content or accuracy of any other website and do not warrant and will not have any liability or responsibility for any other party’s materials or websites or for any other materials, products, or services of other websites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any other party’s websites or other platforms. Please review carefully other party’s website’s policies and practices and make sure you understand them before you engage in any transaction. Claims, complaints, questions, or concerns regarding other parties should be directed to that party.



WARRANTY DISCLAIMER AND LIMITATION OF DAMAGES AND LIABILITY

OUR SERVICES, AND THE INFORMATION ON OR AVAILABLE THROUGH OUR SERVICES, IS PROVIDED ON AN "AS IS" BASIS WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITION OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR SERVICES, WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE. YOU AGREE THAT FROM TIME TO TIME WE MAY REMOVE THE SERVICES FOR INDEFINITE PERIODS OF TIME OR CANCEL THEM AT ANY TIME WITHOUT NOTICE TO YOU. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXCLUDE ALL REPRESENTATIONS AND WARRANTIES RELATING TO OUR SERVICES, OR RELATED CONTENT, FOR WHICH IS OR MAY BE PROVIDED BY ANY AFFILIATES OR ANY OTHER THIRD PARTY, INCLUDING IN RELATION TO ANY INACCURACIES OR OMISSIONS IN OUR SERVICES AND/OR OUR LITERATURE. YOUR ACCESS TO AND USE OF THE SERVICE IS AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH THE SERVICE OR ANY OF ITS CONTENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING AND ACCESSING THE SERVICE.

IN NO CASE SHALL WE, OUR EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, REPRESENTATIVES, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, DAMAGE CAUSED TO YOUR COMPUTER, COMPUTER SOFTWARE, SYSTEMS AND PROGRAMS AND THE DATA THEREON, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE ARISING FROM YOUR USE OF THE SERVICES OR IN ANY WAY RELATED TO THE SERVICES, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY USE OF THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE. IN ANY EVENT, THE AGGREGATE LIABILITY OF US AND OUR AFFILIATES AND OUR SERVICE PROVIDERS UNDER THESE TERMS & CONDITIONS SHALL NOT EXCEED FIVE HUNDRED DOLLARS ($500.00). YOU ACKNOWLEDGE THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE UNKNOWN OR UNSUSPECTED. ACCORDINGLY, YOU AGREE TO WAIVE THE BENEFIT OF ANY LAW, INCLUDING, TO THE EXTENT APPLICABLE, CALIFORNIA CIVIL CODE § 1542, THAT OTHERWISE MIGHT LIMIT YOUR WAIVER OF SUCH CLAIMS.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

IN THE CASE OF JURISDICTIONS THAT RESTRICT LIMITATION CLAUSES, THE ABOVE LIMITATIONS SHALL BE APPLIED TO THE GREATEST EXTENT PERMITTED BY THE RELEVANT LAW IN SUCH JURISDICTIONS. THE ABOVE LIMITATIONS DO NOT, IN ANY WAY, EXCLUDE ANY LIABILITY OF US, ITS AFFILIATES, ITS LICENSORS, OR ANY MEMBER OF THE BILLS GROUP WHERE IT WOULD BE UNLAWFUL TO DO SO.

You agree to defend, indemnify, and hold harmless Bonadio, its parent, subsidiaries, affiliates and the directors, officers, employees, shareholders, vendors, partners, contractors, agents, licensors or other representatives of each of them and all their successors and assigns with respect to claims, costs (including attorneys’ fees and costs), damages, liability and expenses or obligations of any kind arising out of or in connection with your access to or misuse of the Site. Bonadio reserves the right to assume the exclusive defense and control of any claim subject to indemnification, and in such case, you agree to cooperate with us to defend such claim.

INDEMNIFICATION

To the fullest extent permitted by law, and except to the extent arising from our gross negligence or intentional misconduct, you agree to indemnify, defend, and hold harmless us, and our employees, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, disbursements, and costs, made by any third party due to or arising out of your breach of these Terms & Conditions, our Privacy Policy, or the documents they incorporate by reference, or your violation of any law or rights of a third party. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses. You shall not settle any actions or claims on our behalf without our prior written consent.

GOVERNING LAW

The Terms & Conditions and any separate agreements whereby we provide you services shall be governed and construed in accordance with the laws of New York without reference to any conflict of law rules.

You agree that you will not use the Services in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.

ARBITRATION CLAUSE AND CLASS ACTION WAIVER – IMPORTANT – PLEASE REVIEW AS THIS AFFECTS YOUR LEGAL RIGHTS

  • Arbitration Notice
    1. You and we agree that if there is any dispute or claim arising from or related to our Services, these Terms & Conditions, and/or the Privacy Policy it will be resolved by confidential binding arbitration in Rochester, New York, rather than in court, after first giving Notice of the Dispute (“Notice”) to the other party and the opportunity to discuss resolution within thirty (30) days of such notice. The notice to us should be sent to digital_privacy@bonadio.com. This notice must include a description of the nature and basis of the claims the party is asserting, and the relief sought.
    2. If you and we are unable to resolve the claims described in the notice within thirty (30) days after the notice is sent, you or the company may initiate arbitration proceedings. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow the provisions of these Terms & Conditions as a court would. YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY AND KNOWINGLY FORFEITING YOUR RIGHT TO A TRIAL BY JURY AND TO OTHERWISE PROCEED IN A LAWSUIT IN STATE OR FEDERAL COURT.
    3. The Federal Arbitration Act and federal arbitration law apply, and the American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules.
    4. The arbitration shall be held in Rochester, New York or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or we may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and us subject to the arbitrator’s discretion to require an in-person hearing if the circumstances warrant. Attendance at an in-person hearing may be made by telephone by you and us unless the arbitrator requires otherwise.
    5. The arbitrator will decide the substance of all claims in accordance with the laws of New York including recognized principles of equity and will honor all claims of privilege recognized by applicable law. The arbitrator’s award shall be confidential, final, and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
    6. Notwithstanding any provision in these Terms & Conditions to the contrary, you and we agree that if us makes any change to this section (other than a change to any notice address or website link provided herein) in the future, that change shall not apply to any claim that was filed in a proceeding against us prior to the effective date of the change. Moreover, if we seek to terminate this section, any such termination shall not be effective until thirty (30) days after the version of the Terms & Conditions containing this section is posted to the websites and shall not be effective as to any claim that was filed in a proceeding against us prior to the effective date of termination.
    7. CLASS ACTION WAIVER: YOU AND THE COMPANY AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
  • Claims and Disputes Must be Filed Within One Year

To the extent permitted by law, and without limiting the effect of any disclaimer contained herein, any cause of action or claim you may have with respect to your use of the Services, including, without limitation, any website or mobile application or other Services-related product, services, or other content must be commenced within one (1) year after the claim or cause of action arises. This section applies to you and your heirs, successors, and assigns.

SEVERABILITY

To the extent that any provision of these Terms & Conditions is deemed to be unlawful, void, or unenforceable, including the binding arbitration clause and class action waiver, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

These Terms & Conditions are effective until terminated. We may terminate this agreement at any time without notice to you and may deny you access to our Services.

NO THIRD-PARTY BENEFICIARIES

There are no third-party beneficiaries to the Terms & Conditions. We shall have the right to assign our rights or delegate any of its responsibilities under these Terms & Conditions to an affiliate or in connection with a merger, consolidation, or reorganization for the sale of substantially all of our assets.

ACCESSIBILITY

Please see our Accessibility page if you experience any difficulty in accessing any of the Services.

CHANGES TO THESE TERMS & CONDITIONS

We reserve the right to change, modify, or amend these Terms & Conditions at any time to reflect changes in our practices and service offerings. If we modify our Terms & Conditions, such changes will be effective upon posting. It is your obligation to check our current Terms & Conditions for any changes. These Terms & Conditions may only be modified in writing. Any ambiguities in the interpretation will not be construed against the drafter.

HOW TO CONTACT US

If you have any questions about this Terms & Conditions, please contact us:

Email us: digital_privacy@bonadio.com

Call us: (585) 419-2500

Write us: Attn: Marketing; 171 Sully’s Trail, Pittsford, NY 14534


ADA ACCESSIBILITY STATEMENT

Last Updated: 8/11/2023

The Bonadio Group, and its affiliates (“Bonadio”) takes steps to provide for accessibility and usability of our website, mobile applications, and other digital assets (collectively referred to as our “Services”).

Links to Third-Party Content

In providing our Services we may link to third-party websites. We cannot control or correct problems with these third-party websites. You may also want to address your concerns directly to these third parties.

Accessibility Needs

If you have difficulty accessing or using any element of our Services, please contact us using the information below. We will work with you to try to provide the information, service, or transaction you seek through a communication method that works for you and is consistent with applicable law.

How to Contact Us

We are continuously improving our Services and working to make them more accessible. If you are having difficulty accessing our Services, please Contact Us. To enable us to respond in a manner most helpful to you, please indicate: (1) the nature of your accessibility problem, (2) the specific page or content you are trying to access, (3) the type of browser and any assistive technology (if applicable) you are using, (4) the approximate date and time you attempted to access the content, and (5) your contact information, including the best time and method to reach you.

If you have any suggestions or questions regarding the accessibility of the Services, please contact us:

Email us: digital_privacy@bonadio.com

Call us: (585) 419-2500

Write us: Attn: Marketing; 171 Sully’s Trail, Pittsford, NY 14534